Glasshouse Bar & Grill

Terrible experience. Waitress looked so overwhelmed and couldn’t cope. Kids meals came and they’d finished eating before we were told ours would be cooked soon! Steak was so overdone. They did redo it when I complained though. Everything took far too long despite there being not many others in the restaurant. Definitely won’t go back.

Was absolutely terrible the steak was burnt the beef Wellington was very small but to top it off there was a spider and web in the broccoli never again

Very nice food. Excellent service. Relaxed and casual atmosphere

Slow for meals to come out but good value

My partner and I both had the lamb dish. It wasn't terrible, but we also didn't find it great. Nothing to brag about. The squid as a starter was delicious and the creme brûlée for desert was great as well. I know the restaurant was understaffed due to a cook calling off work, so service was a little slow, but I don't think that is the norm. Overall an okay experience.

Pretty nice place. Wouldn’t normally come here, but I was glad to have experienced it. Food and service was pretty good!

Great, fast service and food was good!

Decor a bit dated but the quality and quantity of the food more than made up for it

Really enjoyed our meals. The Glasshouse has great decor and really nice atmosphere. We had a lovely waitress who went out of her way to look after us and she even made my husband a fancy drink that she had not made before (which she did a great job of) Easy to use our first table voucher and the staff had no trouble sorting the discount for us. Would absolutely use first table and dine at the Glasshouse house again!

Would’t go back - food that came out was different to what was on the menu. There was no service and the experience (other than the company) was a waste of time. Will not go back.

Loved our steaks so much! Will definitely go there again

Great food and nice dining environment.

Unfortunately they didn't seem prepared for us and the staff seemed unaware of what to do for first table guests. The staff were nice just appeared to lack experience for example didnt ask how my partner wanted his steak so it came out well done and didn't have any idea of beer options or offer a drinks list. My fish also had bones all through it. Our entree came out at the same time as our mains. Unfortunately we would not recommend anyone to dine here.

The service was excellent. Friendly and helpful. Food was delicious. If we lived there we would go again.

Great starters and great feeling bar with good selection on tap! Also amazing service. The small dot of bbq sauce in the bbq pulled pork burger was a bit sad, the only reason for a rating of 4. Would go back!

The food was outstanding however was greatly letdown by the lack of service. Had their service been there it would have made for an outstanding experience and would happily go back and pay full price. We couldn’t however fault the food it was the best meal I’ve had in a long time.

Pleasant atmosphere and staff. The food was ok. I had a lamb shank. Vegetables, potato and gravy were very good but the lamb was a bit tough and fatty.

Pleasant surroundings. Good sized portions for meals. Reasonable choices on menu. Garlic bread delicious! We will go again.

The staff were polite and service was quick. The grilled meat meals were large portions and tasty.

Lamb shank and Angus fillet were wonderful!

Nice and quiet place, tasty scotch fillet, friendly staff!

Excellent value and very good portion sizes. Happily recommend.

lovely and clean. was more then happy with the service. wish i got her name but she was very helpful. although my salad was sliiiightly disappointing although it had all the right bits and pieces i didnt understand where the thai flavour was?? i had a swimming pool of salad dressing at the bottom which tasted like balsamic vinger? ill know for next time. but over all was very yummy just wasnt whatv i thought it was going to be.
willl be back and we will reccomend to friends and family :)

Amazing service and stunning food. Will definitely return.

Easy, relaxed service and generous helpings of good food. We had a great night.

A wonderful experience! Right from when we booked until we left the restaurant, the service was amazing. The food was excellent, and the atmosphere was lovely, a very enjoyable evening. Would definitely return.

The service was great! The waitstaff were great and the food was good.

Average food.....

Great atmosphere. Husband said the best steak he has ever had. Nice options to choose your side's from the grill menu. The waitress have me the wrong wine but she was pleasant and we had a great time.

Beautiful meal and great atmosphere.

Welcoming, average table service (had to ask for water, cutlery, a current menu). Food was pre-prepared and a little tough to eat (lamb cutlets). Lamb shank delicious, sirloin steak a little tough. Overall not a bad experience but not a ‘wow’ experience either.

The service was good, friendly and attentive. Wait time on meals and desserts was good, didn’t have to wait very long. Meals were basic, but still tasted good. Overall 7/10 for the experience of dinning there.

Good food at great prices.

Good Service, did not wait long.

We had a wonderful experience!

The service was great and the food was yum, we decided to choose the 3 course! Awesome value. If you time it right like we did (5/530pm) you hit happy hour too, so really affordable if you want to grab a drink too.

We also decided to eat in the bar (really comfortable) infront of the TV for the All Blacks triumphant win against Australia. So that topped it off.

We were absolutely delighted with our dining experience. The food was superb, very flavoursome, innovative and we asked that our congratulations be passed on to the chef/s as we felt it important they received our appreciation. Well done and we highly recommend dining at the Glasshouse Bar & Grill.

Our hostess despite being a little overwhelmed with the WOAP chaos was accommodating and helpful. We were looked after in true 'first table' style with a very attentive waitress. Food came quickly and was quite good

Friendly service and the food was delicious and beautifully presented. Highly recommendable.

On the whole the food was very good. We had a mixture of Wellington On A Plate and regular menu items. The halloumi entree could have done with refinement. The waitress was very pleasant but lacked experience.

The service was great and the food was even better!! Our host was very helpful, bubbly and friendly, she made sure we were OK and gave us tips about which meals were yummy.

The food was awesome! So delicious! We had salt pepper squid, Halloumi Cheese and the garlic bread as starters moving onto the Salmon for myself and my partner had the Steak as a main. Definitely recommend the Salmon as a main and all the starters absolutely mouth watering :)

Enjoyable. Lovely food and staff.

It was a quiet Monday night and a great way to start the week. A delightful waitress who gave us excellent service. My lamb shank were to die for and my husband loved the way he could build his steak meal with choices of sauce and sides.

Very prompt, friendly service. Mains were tasty - fish of the day was a bit small hence only 4 stars for food but otherwise very good

Excellent service, great food, really couldn’t ask for more. The restaurant is located right in front of the lobby so if you’d like to have a quieter place, probably ask to sit somewhere near the bar (if the area is not busy as well).

Arrived at the restaurant and they did not know we are were coming, had to double check our booking to make sure we had the right night - we did. Were taken to a table and sat down, but then not spoken to or given drinks for about 15 minutes. Definitely not the best service! Food was good, highlight was the Brownie.

The food and service were fantastic. Everything came out really quickly and was delicious, and the staff were friendly and helpful.

Welcoming and warming service from the get go, regardless of 1st Table, like some places.
Food was delicious, fair sized and quick to serve.
Would recommend.

P.s. great coffees

Nice relaxed ambience.

Overall, the food was average. My beef wellington was less than average due to the beef being way over cooked and the bacon disappointing, but everyone else seemed to enjoy their mains. Highlight was the brownie, however I was pretty disappointed that their menu displayed on the website didn't match what we were offered (was really looking forward to the Smores option).
Food took quite a while to come out. They were quite busy and obviously under staffed for it. The poor waitress was run off her feet.

Few glitches - new staff perhaps, but they did make up for it. Overall an enjoyable experience.