Kissa Kai

I went with my husband and my sister to have dinner during our stay in Rotorua and the experience was great! The menu is amazing, they have photos that help to choose and also the price is another good reason to come back. The must-try is the udon, of course!
The lady that was serving the table was helpful and tried to answer all our questions. The place is also good, with great space between tables and comfortable chairs.

Great food will be going back

Very nice with prompt service

Delicious food plus very friendly and obliging staff.

Lovely dinner thanks

our waitress was lovely and the drinks were nice, unfortunately that were the only positives.The food just had no love, our meals were very sad. We ordered 6 dishes and they were all disappointing. Unfortunately would not recommend. Hope changes can be made to help there business grow.

We were welcomed with a smile as we entered Kissa Kai. The heater right by the table on a cool Taupo evening was lovely. This was my husband's first experience of Japanese food. He was pleasantly surprised he enjoyed the Seaweed Salad and Sake.
Glenis

Fantastic experience for dinner. Food was tasty and portions were great.
The atmosphere was very quiet as the area its in is more busy during the day but besides that it was wonderful.

Lychee cocktail was delicious and refreshing

Great food. Friendly staff. Highly recommend.

Excellent service
Great pictured menu to choose from

Beautifully decorated authentic Japanese food.
Simple decor.
Would recommend.

Friendly staff. A lot of the menu was marked "run out".

Food was very tasty and plenty of it. Portions are large, particularly the crumbed chicken. Fried lotus root is a nice change from potato fries. Place is nicely decorated. It was a public holiday so appeared fewer staff than I would expect normally and had to wait for someone to appear to be able to pay. Good value for money and wait time for food service was good.

We really enjoyed the food, drinks and service. I was a little disappointed that not all menu items were available that particular evening. I found some of the sushi rolls rather large and difficult to eat without having them fall apart. I'm not sure we would consider this restaurant again without using first table. Overall really good experience.

The service was lovely. The food had nice flavours. It was disappointing that a few of the dishes we wanted were not available when our order was taken. It might have been better to tell us when we were first given menu.

Food good, but not too many vegetarian options. Service was okay.

Great food, great prices and the service was good. Only thing we would have liked is chop sticks but after we asked we managed to get some. :)
Very small negative but the music in the restaurant could have been better as it was 'elevator music'. Apart from that, everything was good and will probably be back.

Thank you for our meal. My daughters loved the treat of freshly made sushi for dinner and we enjoyed trying different foods we hadn't eaten before - the sliced lotus root.

Beautiful fresh food. Wonderful friendly, attentive service.

Excellent lunch will be back many thanks loved the sake