Frequently asked questions
Learn more about our Covid-19 updates, updated cancellation policy and FAQs.
What is First Table?
First Table is a restaurant discovery website offering diners 50% off the food bill when they book the 'first table' at breakfast, lunch or dinner at our partner restaurants. It’s the perfect incentive for diners to try new and exciting restaurants while saving money by dining early.
How does it work?
Every week, participating restaurants list their ‘first tables’ for the upcoming seven days on our website. Diners pay a $10 booking fee to secure a table at a restaurant of choice and get 50% off the food bill for two, three or four people.
Are food and drinks discounted?
The First Table deal is strictly 50% off food only, drinks are always full price.
When is a new day added?
Availability for every restaurant is added just after midnight each night for the next seven days.
Where can I find a list of participating restaurants?
Visit our homepage and filter by region to find your closest city. Once you’re there, you’ll find a range of restaurants to choose from. Hurry, the early bird gets the dinner deal!
What time can I book?
You’re welcome to book any available times listed on our website. The cut off time for restaurant bookings is generally one hour prior to seating time, however, this does vary from venue to venue according to their requirements.
How do I create an account?
Diners can sign up for a free First Table account at www.firsttable.co.nz using a Facebook login or email address.
How many can I book for?
First Table reservations are for groups of two, three or four people including children of all ages.
Can I bring more than four people?
No, sorry. Our arrangement with restaurants is for reservations of two, three or four people only.
I’m a solo diner – can I dine on First Table?
While we love solo dining, unfortunately, our deal does not apply to single diners.
What time can I book for?
The restaurant lists the time that their first table is available for.
Are there any exclusions?
Some restaurants have certain items that are unavailable for the First Table offer. These will be noted under 'special conditions' when you're making your booking and will be included on your booking confirmation.
How do I get my booking confirmation?
Your booking confirmation is emailed once payment has been finalised. If you cannot find your confirmation email simply log into your First Table account, select Reservations and download your booking. Alternatively, check your email junk folder as sometimes first-time bookings can get lost.
What happens if I’m late?
The half-price food offer is only available for the date and time you’ve booked. If you’re more than 15 minutes late, the deal is off. This condition is there to ensure we’re creating a win-win environment where both diners AND restaurants enjoy clear benefits.
How do restaurants benefit?
Our concept is a real win-win for diners and restaurants – we bring people together to enjoy new dining experiences and support restaurateurs by getting their night off to a good start. Our partners use their ‘first tables’ as a promotional tool to attract new customers and fill (otherwise) empty tables.
Can I book the same restaurant twice?
Absolutely but not twice in a row. First Table was built to encourage foodies to try new restaurants.
Is the booking fee deducted from my bill?
The booking fee entitles you to 50% off food when you make your reservation on our website and is not deductible from the bill.
Can I use with other vouchers?
First Table vouchers cannot be combined with any other offers, discounts or promotions, including restaurant credit unless otherwise specified by the restaurant.
Is there a minimum spend?
You may spend as much or as little as you like – your food bill will be discounted by 50% at the end of the meal.
How do I cancel or amend my reservation?
Can I take my food away?
Over-ordering and taking leftovers away is not permitted under the First Table deal (Fair Use Policy applies). Meals are to be ordered for dine-in purposes only.
Can I combine First Table bookings for large groups?
A maximum of one 'first table' may be booked per group per night. Booking two tables and combining is prohibited. If you wish to make a group reservation please contact the restaurant directly.
Do I need I.D?
Licensed premises are within their rights to deny you service if you can't produce identification (even when not drinking). To avoid disappointment, please make sure all diners have their I.D. Please note, First Table booking fees will not be refunded in this scenario.
Is First Table available on public holidays or over Christmas and New Year?
Restaurants have full control over the days and times that the offer is available. Availability on Christmas Day, Boxing Day and New Year's Day is extremely limited.
How do First Table gift vouchers work?
Grab as a gift for your favourite foodie or stock up on credit for yourself. It’s the food gift that keeps on giving! Head to our gift voucher page to buy or redeem a gift voucher.
Our gift vouchers are only redeemable on our website for First Table booking credit. They cannot be redeemed at our partner restaurants directly or be used as payment for your meal.
What countries offer First Table?
At this time, First Table is operating in New Zealand, Australia, Bali, the UK, Ireland and Vancouver, Canada with more countries and cities in the pipeline.
Join more than 500,000 diners who already ❤ First Table.Learn more
Join more than 1,400 restaurants who already ❤ First Table.Learn more