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Cancellation Policy

Cancellation Policy

We understand that you can't always make your First Table booking as initially planned. Our cancellation policy is designed to encourage you to make your cancellation sooner rather than later to give restaurants enough time to secure a new First Table booking.

All refunds are processed as a credit on your First Table account for you to use on a future booking. Cash refunds are not available.

Cancel within 60 minutes of making your reservation

Made a mistake or changed your mind? No problem. Cancel within 60 minutes of making your reservation and get a 100% refund on your booking fee as a credit on your First Table account.

Cancel any day before the date of your reservation

Cancel any day before the date of your reservation, and you'll get a 50% refund on your booking fee as a credit on your First Table account. If we're able to find someone else to book your spot, we'll automatically credit you the rest.

Cancel on the day of your reservation

No refunds are offered for cancellations made on the day of your reservation. However, if we find a hungry diner to book your spot, we'll automatically credit your full booking fee as a credit on your First Table account.

Our fair use policy for cancellations

At First Table, we want to make sure our users have the same odds at scoring the First Table. With this in mind, First Table users are eligible for a maximum of three refunded credits in a rolling 30 day period, in keeping with our cancellation policy rules.

Cancel a Reservation

Visit your reservations admin to cancel your reservation. Please note, cash refunds are not available, the credit will be stored on your First Table account.

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